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All returns require an RMA number (Return Merchandise Authorization Number) from us to receive a credit, refund or exchange.
Return Policy:


    • Product returns, refunds, exchanges or credits must be approved within 7 days of product delivery.



    • All returns require an RMA number (Return Merchandise Authorization Number) from us to receive a credit, refund or exchange.



    • Please email us at darkforestgifts@gmail.com to receive an RMA number.



    • The RMA process takes approximately 1-2 days.



    • When shipping a return, please be sure to include all of the product's parts, all of the original packaging, and all of the manuals and paperwork which were included in the original packaging. 



    • You will be responsible for return postage. 



    • If a replacement is required it can only be shipped after we receive and process your returned product.



    • Packages should be returned in unused condition for a credit or refund of the purchase price a 10% restocking fee could be assessed if product is not returned with in guidelines. 



  • Please note: Shipping charges can NOT be refunded.